Common Questions About Therapy in Barrie
Therapy rooted in trust, authenticity, and good faith
Getting Started with Bona Fide Psychotherapy & Counselling
How do I book an appointment with Bona Fide Psychotherapy & Counselling?
You can easily request an appointment by filling out the form on our Contact Us page or by calling us directly. We strongly recommend starting with a complimentary 15-minute phone consultation to ensure we are the right fit for your needs.
Where is your primary location in Barrie, ON?
Our main office is located at 4 Cedar Pointe Drive, Unit K2, Barrie, ON, L4N 5R7. We offer in-person sessions at this location by appointment only throughout the week.
Do you offer therapy virtually across Ontario?
Yes, we provide highly flexible Virtual Therapy sessions for all of our services, including EMDR, to clients located anywhere in Ontario. This offers convenience and accessibility.
What is the cost of therapy sessions?
Therapy fees can vary based on the type of service and the specific clinician you are seeing. We will discuss our current rates during your free initial consultation.
Do you direct bill to insurance companies?
While we do not always direct bill, many extended health benefits plans cover services provided by a Registered Social Worker (MSW, RSW). We encourage you to confirm your coverage details with your insurance provider.
What is your cancellation policy?
We require a 48-hour notice for any cancellation or rescheduling of appointments. This allows us to best manage our availability and serve all clients waiting for support.
What are your business hours in Barrie, ON?
Our business hours for scheduled appointments are Monday through Friday from 9:00 AM to 8:00 PM, and Saturday from 9:00 AM to 3:00 PM. We are closed on Sundays.
What is the meaning of "Bona Fide"?
"Bona Fide" is a Latin term that means in good faith, which is the core principle of our practice. Our therapy is rooted in trust, authenticity, and a genuine commitment to your well-being.
What types of clients do you specialize in treating?
We specialize in providing strength-based, trauma-informed therapy for adults, youth (12+), first responders, and veterans. We offer specific expertise in EMDR therapy and general mental health support.
What makes your approach to therapy unique in Barrie?
Our approach is unique because we are not just professional; our team is also relatable and compassionate, using casual language and a focus on self-compassion. Our therapists prioritize their own personal growth to ensure authentic, high-quality care.
Do you offer couples or family therapy?
While we do include parents and family members in some sessions (with clients' consent), we specialize in individuals, also family often more involved with children & youth. EMDR consultation is a service also only for therapists
Can you provide a letter to my employer or school?
We can discuss your specific needs for documentation during your individual session. Any release of information requires your explicit, written consent to protect your confidentiality.
Is it safe to share personal details during a virtual session?
Yes, we use secure, confidential, and compliant platforms for all Virtual Therapy sessions to protect your privacy and the integrity of your personal information. We also emphasize finding a quiet, private location on your end.
What happens after I complete my first intake session?
After your initial session, you will work collaboratively with your therapist to establish a personalized treatment plan with specific goals that align with your journey toward healing and growth.

















